WALMART ASSOCIATES CENTRAL AND SAINT FRANCIS' PET SHOP NAVARRE FL

July 23, 2010

THE

REPORT

THE EMAIL
PAGE
UPDATES
AND
SHOWS
EMAIL
COMMUNICA
TION WITH
WALMART
CORPORATE
OFFICES

Sam Walton's 10 Rules for Success

The basics ...

Rule #1
Commit to your business. Believe in it more than anything else. If you love your work, you’ll be out
there every day trying to do the best you can, and pretty soon everybody around will catch the
passion from you - like a fever.

Rule #2
Share your profits with all your associates, and treat them as partners. In turn, they will treat you
as a partner, and together you will all perform beyond your wildest expectations.

Rule #3
Motivate your partners. Money and ownership aren’t enough. Set high goals, encourage
competition and then keep score. Make bets with outrageous payoffs.

Rule #4
Communicate everything you possibly can to your partners. The more they know, the more they’ll
understand. The more they understand, the more they’ll care. Once they care, there’s no stopping
them. Information is power, and the gain you get from empowering your associates more than
offsets the risk of informing your competitors.

Rule #5
Appreciate everything your associates do for the business. Nothing else can quite substitute for
a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a
fortune.

Rule #6
Celebrate your success and find humour in your failures. Don’t take yourself so seriously. Loosen
up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else
fails put on a costume and sing a silly song.

Rule #7
Listen to everyone in your company, and figure out ways to get them talking. The folks on the
front line - the ones who actually talk to customers - are the only ones who really know what’s
going on out there. You’d better find out what they know.

Rule #8
Exceed your customer’s expectations. If you do they’ll come back over and over. Give them what
they want - and a little more. Let them know you appreciate them. Make good on all your
mistakes, and don't make excuses - apologize. Stand behind everything you do. ‘Satisfaction
guaranteed’ will make all the difference.

Rule #9
Control your expenses better than your competition. This is where you can always find the
competitive advantage. You can make a lot of mistakes and still recover if you run an efficient
operation. Or you can be brilliant and still go out of business if you’re too inefficient.

Rule #10
Swim upstream. Go the other way. Ignore the conventional wisdom. If everybody is doing it one
way, there’s a good chance you can find your niche by going exactly in the opposite direction.

"Appreciate everything your associates do for the business. Nothing else can quite substitute for a few
well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.
Sam Walton

Capital isn't scarce; vision is.
Sam Walton

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their
community.
Sam Walton

High expectations are the key to everything.
Sam Walton

I had to pick myself up and get on with it, do it all over again, only even better this time.
Sam Walton

I have always been driven to buck the system, to innovate, to take things beyond where they've been.
Sam Walton

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in
themselves, it's amazing what they can accomplish.
Sam Walton

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down,
simply by spending his money somewhere else.
Sam Walton

There's a lot more business out there in small town America than I ever dreamed of.
Sam Walton

We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton

We're all working together; that's the secret.
Sam Walton

Wal-Mart Announces Management Changes and Organization Realignment

Bentonville, Ark., Sept. 30, 2005 – Wal-Mart Stores, Inc. announced key management changes and a
realignment of responsibilities for some of its most senior executives, effective today.

Wal-Mart Stores and Wal-Mart International

John Menzer, president and CEO of Wal-Mart International, and Mike Duke, president and CEO of Wal-Mart
Stores, U.S.A., have been promoted to vice chairman positions within the company. Menzer will take
responsibility for major functions of the U.S. business, and Duke will take over leadership of Wal-Mart
International, the company’s fastest-growing division.

Eduardo Castro-Wright, executive vice president and chief operating officer of Wal-Mart Stores, U.S.A., has
been named president and CEO of Wal-Mart Stores, U.S.A., reporting to Menzer. Pat Curran, senior vice
president and a divisional manager for Wal-Mart Stores, U.S.A., has been promoted to executive vice
president for store operations, reporting to Castro-Wright.

Lee Scott, Wal-Mart president and CEO, said the shift in responsibilities for Menzer and Duke would benefit
both the U.S. and international businesses.

“John will continue to accelerate changes in the largest segment of our business,” Scott said. “During the last
six years, he transformed Wal-Mart International into a well-organized, fast-growing and profitable business.
Prior to that, as Wal-Mart’s corporate chief financial officer, John established a solid track record as a
business strategist who delivers results.”

In addition to his responsibility for Wal-Mart Stores, U.S.A., Menzer will head the divisions responsible for real
estate, logistics, information services, benefits, global procurement, financial services, store planning and
strategic planning.

Scott said Duke’s experience heading Wal-Mart’s largest operating unit in the U.S., coupled with his previous
experience as head of the company’s logistics operations, makes him uniquely qualified to run Wal-Mart’s
international business.

“Mike has brought to the U.S. operations exactly what was needed during the last couple of years,” said Scott.
“Mike has the ability and the management confidence to delegate responsibility to the best people in his
organization, and develop and promote them. This new assignment will give us the opportunity to apply those
skills to our overseas operations.”

As president of Wal-Mart Stores, U.S.A., Castro-Wright will be responsible for operations, merchandising,
marketing, specialty divisions and new business development in the company’s U.S. Wal-Mart Stores,
Supercenters and Neighborhood Markets.

“Since coming to the U.S. six months ago as the chief operating officer, Eduardo’s passion and vision have
helped us focus on how to serve our customers better while improving the performance and profitability of our
stores,” Scott said. “In his role as president and CEO of Wal-Mart Mexico, Eduardo led the team to high
standards of performance and growth.”
Scott said Curran, who takes on operational responsibility for all Wal-Mart stores in the U.S., is a great Wal-
Mart success story. He added, “Pat started as an hourly store associate in the pet department over 22 years
ago. She has served in a number of management positions, including department manager, store manager
and divisional merchandise manager. These experiences will help her serve our customers, our stores and all
our associates as she assumes this key position. Pat is a respected leader, a terrific communicator and
talented merchant. I look forward to the contributions she will make to Wal-Mart’s senior management team."
These changes represent an opportunity to boost our performance and help us become a more diverse and
global enterprise,” said Rob Walton, chairman of Wal-Mart’s board of directors. “John and Mike’s new
responsibilities take full advantage of the skills they bring to our company. Elevating them to vice chairmen
will position them to contribute more broadly to the company.” In addition, Walton said, “Eduardo, with Pat’s
assistance, will bring new perspectives and fresh ideas to our business in the U.S. and help us accelerate the
changes we need to make.”

October 2, 2005
Early on a Sunday morning I wonder how many Walmart Associates have gone to work instead of church
because they have no choice?
Even thought Walmart Corporate says they do not have control, over all the store managers they have
basic policies that are supposed to be followed.
I personally know of store managers who could care less about a person's desire to attend church and
have seen associates upset by being forced to choose.
For some reason I don't think Sam meant it to be that way.
Every day is a day where the associates that remain continue to be herded by their individual store
manager to do as he/she wishes and nothing more.
The posters and quotes on the walls mean nothing.
The three beliefs are truly a thing of the past and the culture is dead.
I am in the period of denial that follows being part of "The Cult" and it seems to take for ever for any kind of
recovery to take hold.
Seriously, I pray they will wake up, send an email and hope someone will open their door and see what
has gone wrong.
I just cannot believe this is Sam Walton's plan.
I cannot believe his family is so disconnected from what their father did.

SIMPLE
SAVINGS
FOR A
SIMPLE
SHOPPING
EXPERIENCE.
SAINT
FRANCIS'
PET SHOP
COPYRIGHT JULIE PIERCE
OCTOBER 9, 2007/2010
JULIEJPJERSEY@AOL.COM

At Saint Francis' Pet Shop...We are dedicated to
give you the best of Everything for your pet.
Additional pages will be added to this site in order
to serve you better.
This is Our Way....Our Family's Way
The Saint Francis' Pet Shop Way.....

VISIT..............FERRETVILLE (population 4) AND THE MANSION
AT.............
SAINT FRANCIS' PET SHOP....SEE FELINE TOWERS...THE
BUNNY TRAIL...LOVEBIRD LANE...EVERGLADE
CONDOS...THE OCEAN...THE LAKE...RX..HBA AND OUR PET
GROCERY STORE...SAINT FRANCIS' CHRISTIAN BOOK
STORE AND SO MUCH MORE...

AS ALWAYS...TASTE OF THE WILD
30 POUND BAG IS ONLY 39.95
FERRETVILLE SPECIAL...MINI MANSION
SETUP UP WITH ONE FERRET ONLY
299.95...CALL 850.396.3518 FOR MORE...

DO NOT COMPROMISE THE QUALITY OF YOUR PET'S FOOD...
DIAMOND BRAND PET FOODS ... THE BEST OF THE BEST...FOR
YOUR PET. DELIVERY EVERY WEDNESDAY ORDER BY SUNDAY
OR MONDAY MORNING THE LATEST...
ROYAL CANINE . NATURAL BALANCE...PROFESSIONAL...
TOP BRANDS AT LOW PRICES...

BELOW A RESIDENT OF FERRETVILLE SMILES
FOR THE CAMERA!!!!

DUE TO A SERIES OF THEFTS A NEW
SECURITY SYSTEM IS BEING
INSTALLED IN OUR SHOP...
PLEASE DO NOT STEAL PETS OR
ENDANGER THEM BY MOVING THEM IN
THE STORE. CUSTOMER SERVICE IS
AVAILABLE FOR YOUR
ASSISTANCE...WE WILL PROSECUTE
SHOP LIFTERS OR ANYONE
ENDANGERING OUR PETS.

STRICTLY
WALMART
PAGE

BRING IN YOUR PRICE LIST SO
WE CAN SEE IF WE CAN MEET
OR BEAT THE COMPETITION.

WE ALREADY KNOW WE ARE
THE LOWEST PRICE IN THE
PANHANDLE FOR TASTE OF
THE WILD....

AND WE PRICE OUR ITEMS SO
LOW WE WORRY ABOUT THE
COST OF DOING BUSINESS.

NEW AND USED ITEMS ON SALE
NOW!!!

LIVE DELIVERY ON THURSDAY.

ORDER BY TUESDAY TO SEE IF
WE CAN GET YOUR ORDER FOR
YOU THIS WEEK.

WE CARRY QUALITY PET
FOODS.

YOU CANNOT BUY OUR BRANDS
OF DOG OR CAT FOOD AT
WALMART.

COME IN FOR SMALL ANIMAL
BEDDING, FEED, SEED AND WE
DO HAVE SMALL ANIMAL
HOMES FOR SALE OUR HOME
BUYER REP WILL BE GLAD TO
SHOW YOU WHAT IS
AVAILABLE.

WE HAVE THINGS THAT ARE
"FOR THE BIRDS"...

WE HAVE BIRDS...

BABY LOVE BIRDS, ENGLISH
BUDGIES....COMING SOON
HAND FED BABY CONGURES.

MORE FOR LESS.

HELP US FIND THE RIGHT
PRICES.

HELP US FIND THE ITEMS YOU
WANT TO BUY MOST.

SALTWATER, FRESHWATER,
PONDS, PUMPS, LIGHTING,
TANKS AND MORE.

FERRETVILLE POPULATION IS
FOUR...TWELVE WEEKS OLD.

MARSHALL FERRET
PRODUCTS...

ORDER ANY ITEM BY
WEDNESDAY FOR FRIDAY
DELIVERY TO OUR STORE.

DEPOSIT ON LARGE PURCHASE
ORDER.

VISIT US TODAY...

AND THANK YOU FOR YOUR
SUPPORT!!! THE LAST EIGHT
MONTHS HAVE BEEN
WONDERFUL!!!!

GOING FOR THE FIRST
ANNIVERSARY...WE WILL HAVE
A PARTY AT THE STORE THE
DATE TO BE ANNOUNCED SOON.

WEDNESDAY AND THURSDAY
WE WILL OPEN A SMALL
DOGGIE BAKERY.

CHECK OUT OUR SAINT
FRANCIS' BOOK SECTION AT
THE FRONT OF THE STORE...

SAINT FRANCIS' MEDALS FOR
YOUR PETS ARE AVAILABLE.

BABY FERRETS...
129.95

CAGES 9.95 AND UP

BABY LOVE BIRDS....
89.95
ONLY TWO LEFT!!!

SAINT FRANCIS' BOOK SHOP...AT THE
FRONT OF THE STORE...PET LIBRARY
WILL OPEN SOON!!!

CORAL CLEARANCE...PRICES STARTING AS LOW AS 19.95
COME IN FOR AMAZING PRICES...NEW DELIVERY ON THURSDAY.
THE BEST PRICES IN SANTA ROSA, OKALOOSA, AND ESCAMBIA COUNTIES....

$1000.00 GIVE A WAY ON
AUGUST 29...

WITH EVERY $50
PURCHASE YOU
GET ONE ENTRY
INTO OUR
ANNIVERSARY GIVE
A WAY...COME IN
AND WIN!!!